DESIGN + PROCESS

Flooring Design and Sales

Floors of Distinction Minnesota’s Premier Flooring Store

Our flooring design process was created to make your whole experience with us easy and worry free. From inspiration to installation we’re focused on service. Our goal is to exceed our customers’ expectations by providing creative design assistance, unique quality flooring and exceptional customer service. Our product lines are consistently updated so you can see the latest trends. We have large samples and over 40 display floors installed. Floors of Distinction is more than just a flooring specialty store. We’re your start to finish project experts.

Our flooring design process was created to make your whole experience with us easy and worry free. From inspiration to installation we’re focused on service. Our goal is to exceed our customers’ expectations by providing creative design assistance, unique quality flooring and exceptional customer service. Our product lines are consistently updated so you can see the latest trends. We have large samples and over 40 display floors installed. Floors of Distinction is more than just a flooring specialty store. We’re your start to finish project experts.

Meet Our SALES TEAM

Colleen Kelly - Rowland

Sales

Colleen joined the FOD Team in 2010 having spent 30 years in the design & flooring industry.   She believes your home should be an extension of one’s personality and flooring should meet the needs of today’s active lifestyles. Guiding you through the flooring design process, providing options, and helping create your dream space are all things she looks forward to helping with.  Every project brings its own set of parameters making each one new and exciting.

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Her own style is ever evolving, always looking for just the right piece to update her own space.  There is always time for a quick stop at an estate sale or you may bump into her in Buffalo checking out the latest occasional sale.  You never know what treasure you might find!  A lover of all things chocolate, recipes are often tested on her coworkers who, amazingly, like chocolate too!   When not at FOD, she enjoys spending time with friends and family catching up on life’s events over a good glass of wine.

Heather Sandberg

Sales

Heather enjoys her role as an interior designer / sales enthusiast and is motivated by the challenge to create aesthetically pleasing and functional concepts for each client.  Her goal is to make your experience fun and comfortable while also encouraging creativity.  She hopes to build trust and confidence by offering exciting options and believes that educating clients about different products as well as the installation process helps create desired expectations.

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Heather gravitates towards outdoor activities as invigorating as white water rafting, parasailing and horseback riding but also enjoys the tranquil balance of yoga and playing the piano / violin.  She has an exceptionally strong love of animals and is delighted when clients have their dogs accompany them into the showroom.  She treasures quality time with her family and friends and enjoys nurturing those relationships.

Billie Schiller

Sales

Billie is our “new kid on the block.” She joined our design team in 2017.  She has a passion for “all things pretty” which is what lead her to become a designer.  Billie has an inherent talent for walking into a home and conceptualizing a space’s potential.  She can confidently help guide you in all your project’s needs and isn’t shy about making suggestions.

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Billie shares her life with her fiance Alexander, sweet son Brantley, and energetic pups Eros and Nyx.  She considers herself a high energy person and is always on the go.  Wise beyond her years, Billie is an “old soul”, a lover of animals, a caffeine addict, and a gym rat, all rolled into one bubbly personality!

Darin Stenglein

Sales

Darin is a highly motivated Sales associate and Estimator at FOD. Darin has been in sales for over 8 years and has been estimating flooring since 2015 and joined our team at the beginning of 2017. His main goal at FOD is to help his customers make the best decisions for their projects based on their needs and answer all of their questions so they feel comfortable with the whole flooring design process of selecting new flooring.

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Darin comes from a military background where he served in the United States Navy and worked on the aircraft carrier the U.S.S. Harry S Truman. Along with traveling the world while in the Navy, Darin has many hobbies such as golf, concerts, movies, going to the cabin and being with family.  He believes that helping others is his calling in life.

Our Flooring Design Process

Our flooring selection process makes choosing the right floor simple and stress free.  We have large samples and over 40 display floors installed so that you can easily see the color and texture of each sample. Our sales staff is experienced with helping you narrow down your flooring options. A home visit to help you with your final selection is complimentary!

DESIGN CONSULTATION

Showroom:  Our showroom is the perfect place to gather ideas.  Online photos and tiny samples do not show the nuance of texture and color.  
Samples:  Borrow our large samples to see them in your home in your light!  It’s surprising how quickly you can narrow down your options.
Inspiration:  We want to be helpful and collaborate with you.
Bring in:
  • Photos of your space
  • Photos of design inspiration
  • A piece of base or cabinet door
  • A swatch of your paint color
Home Visit:  If you can’t decide and need a professional opinion, we are happy to offer this design service.  We can collaborate with you or make the decision for you, depending on your wishes!

ESTIMATE

Measure:  When you have made a selection, Bruce (one of the owners), will visit your home to take measurements and inspect your space ($50 deposit applied to your order). Bruce can provide insight into the optimum layout, seam placement, make transition recommendations, and answer any questions you might have about your renovation.
Project Details:  More than a rough estimate, we provide a complete project cost that includes demolition, subfloor requirements, trim-work, and custom workmanship.  (A floor is only as good as what’s underneath)! Bruce can provide insight into the optimum layout, seam placement, make transition recommendations, and answer any questions you might have about your renovation.  A detailed estimate keeps communication clear and our installation package “transparent.” We are proud of our prices and believe in the value of the service we offer.

INSTALLATION

Warranty:  We stand behind our workmanship and offer a 3 year warranty on our installations.  We are committed to making customers happy by selecting quality products and delivering professional installation.  Low cost materials and installation are not our niche. We do our best to control costs and are confident in our full service package.  
Expertise:  Our installers are accustomed to answering questions and listening to your concerns.  Some of their detailed work includes:
 
  • Patterned luxury vinyl tile
  • Undercutting fireplaces
  • Removing and resetting railings
  • Wood steps;  treads and risers
  • Patterned carpets
  • Custom carpet runners
  • Custom base board and trim work
  • Racking each floor with thought (varying color and board lengths)
  • Flush vents
Need additional design services?  Karen (30 years experience) and Christina (20 years experience) specialize in interior design and can help you beyond your flooring project.
Their services include:
  • Flooring selection
  • Paint selection
  • Furniture layout
  • Kitchen cabinet layout and elevations
  • Complete bath design / renovation
  • Complete kitchen design / renovation
  • Window treatments
  • Artwork and accessories
  • Hourly home visit / a la carte

I can’t say enough great things about Floors of Distinction- every part of our project was a WOW! Karen was such a big help with her interior design background. She made the selection process so easy by learning what we wanted and brought samples to our home multiple times until we got it right. Bruce was so helpful in putting all of the pieces together so everything worked like clock work. Richard did the installation and was nothing short of amazing! He worked tirelessly and paid attention to every detail even when it wasn’t part of his job. I have never seen a man work so hard and with such a great can do attitude. We did acacia wood floors on our main level and carpeted 2nd floor. Beautiful workmanship! Everything was done on time and budget. We are so pleased with everything – exceeded our expectations!

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Nancy U

I can’t say enough great things about Floors of Distinction- every part of our project was a WOW! Karen was such a big help with her interior design background. She made the selection process so easy by learning what we wanted and brought samples to our home multiple times until we got it right. Bruce was so helpful in putting all of the pieces together so everything worked like clock work. Richard did the installation and was nothing short of amazing! He worked tirelessly and paid attention to every detail even when it wasn’t part of his job. I have never seen a man work so hard and with such a great can do attitude. We did acacia wood floors on our main level and carpeted 2nd floor. Beautiful workmanship! Everything was done on time and budget. We are so pleased with everything – exceeded our expectations!

Read More Reviews >>

Nancy U

LET’S START SOMETHING NEW!

763.553.1800

12642 Bass Lake Road
Maple Grove, MN 55369
STORE HOURS:
Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Sun:
9:30 am - 8:00 pm
9:30 am - 5:00 pm
9:30 am - 8:00 pm
9:30 am - 8:00 pm
9:30 am - 5:00 pm
9:30 am - 5:00 pm
Closed

 

STORE HOURS:

Mon:  9:30 am - 8:00 pm
Tue:   9:30 am - 5:00 pm
Wed:  9:30 am - 8:00 pm
Thu:   9:30 am - 8:00 pm
Fri:     9:30 am - 5:00 pm
Sat:    9:30 am - 5:00 pm
Sun:   Closed